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eLearning Academy  ·  February 3 2022

Portrait: Anria Brandstätter – Head of Student Advisory and Prospect Counselling

It is the team that often acts in the background, but is at the centre of our work. Currently, 6 exceptional people make up the eLearning Academy for Communication team. Anria is one of them. In this interview, we talk about her tasks as student advisor, the most frequently asked questions from students and what the disco ball in her living room is all about.

What is your job at the eLearning Academy for Communication?

In two words: student and prospect support. I am the first point of contact for prospective students and look after all those who are interested in studying, who have questions about studying online at the eLearning Academy and who want to know more about how distance learning works. But also during the studies, I am the first point of contact for questions or minor “aches and pains”. This ranges from technical and organisational to personal and individual concerns. I support our students wherever I can to ensure that their studies run smoothly.

What do you like most about your job?

The variety and the feeling of being able to support someone to get the best out of themselves.

What does a typical working day look like?

Just as our students can study and learn anytime and anywhere, I also work anytime and anywhere. I often sit in front of the computer from early in the morning until late at night. I don’t have office hours in the real sense of the word. Since our prospective students and students often have less time during the day due to their professional situation, I often have informational webinars or telephone appointments in the evening and can sometimes take a morning off for this. I really appreciate this flexibility in my job.

What should definitely not be missing in the home office?

A door to close and a second screen.

When you’r not working, what do you do?

I like writing very, very much. I write thrillers and novels, which gives me a lot of pleasure. Even when I’m not working, you can find me working at the computer. But that’s actually something that gives me an incredible amount of pleasure. To compensate for this, so that my eyes and my body can also recover, I work in the vegetable garden and am outside a lot in the fresh air and nature. That gives me relaxation and has something meditative about it. Or I dance – unfortunately, due to the current situation, not in a big crowd, but with my children and our disco ball in the living room.

What excites you about education?

The possibility of developing oneself and getting the best out of oneself.

If you were a study module, which one would you be and why?

I think I would be several:

  •  Text and Visualisation‘ – because I enjoy it immensely
  •  ‚Scientific Work‘ – because I love facts and figures
  •  and “law and ethics” – because justice and fairness are very important to me. 

What question do you hear most often from students?

‘How ist the examination modality or how will I be examined?’ and ‘Can I really manage my studies alongside my job?’. There are a lot of people with exam nerves who are either traumatised from their own school days, have had bad experiences at universities or colleges, or whose own school days are a long time ago again. Many of them therefore want to know what to expect, how the exams are structured and how they work. 

And what is your answer or what tips do you give students with exam nerves?

Trust us! We have many years of experience in the field, have developed a sophisticated examination system and strive to make the completion of individual modules as well as the entire degree programme as stress-free as possible. To achieve this, we choose examination formats that are as anxiety-free as possible, but which lead to the desired results, such as regular self-tests – to check what has been read or learnt – or practical and relevant module work or case work. Our goal is to get the best out of our students.

What do students appreciate most about the eLearning Academy?

The practical orientation and our examination method. No mindless memorisation, no learning bulimia – where you acquire knowledge, repeat it and forget it again – but rather the transformation of knowledge into competence through current applications, through teachers with years of practical experience. You learn something, take it with you and can apply it directly in everyday life. Our students really appreciate that.

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